By offering a broad range of connected services, IER guarantees its customers effective solutions. Each of the services offered aims at providing your technology investments with the best level of performance, optimal availability of hardware and optimal cost of ownership.
The IER Support and Monitoring Centre provides online customer assistance 24/7.
Our maintenance services offer a broad array of services, including repair in workshop, on-site maintenance, early equipment swap.
IER’s remote management solution lets you oversee and administer remotely all of the equipment and infrastructure installed, and will increase their functional availability by reducing rest times.
IER’s e-service platform offers you the possibility of issuing, via a secure dedicated web access, your support requests, and to monitor their progress in real-time.
So that you can best benefit from our solutions, we offer installation services, assistance for implementation and user training courses.