FR / EN
More than 100, 000 users equipped

Supplier of the major players in Logistics, Transport and Retail
CONTACT+33 1 41 38 62 43wier-dia@ier.fr
Familiary with Logistics, Transport and Retail
market businesses

Strong expertise
in voice technologies, barcode, RFID and Wi-Fi technologies

A proven methodology in project guidance
and deployment
Transport and groupage
Services and Support
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By offering a broad range of connected services, IER guarantees its customers effective solutions. Each of the services offered aims at providing your technology investments with the best level of performance, optimal availability of hardware and optimal cost of ownership.

24/7 Support

The IER Support and Monitoring Centre provides online customer assistance 24/7.

Maintenance

Our maintenance services offer a broad array of services, including repair in workshop, on-site maintenance, early equipment swap.

Remote management

IER’s remote management solution lets you oversee and administer remotely all of the equipment and infrastructure installed, and will increase their functional availability by reducing rest times.

Online monitoring

IER’s e-service platform offers you the possibility of issuing, via a secure dedicated web access, your support requests, and to monitor their progress in real-time.

Implementation and training

So that you can best benefit from our solutions, we offer installation services, assistance for implementation and user training courses.