Postal and Institutional

A major player for innovative and customized solutions designed for postal operators, administrations and leisure, culture and tourism sectors.

SOLUTIONS

to improve services

For postal operators, administrations and the leisure, culture and tourism and travel sectors, IER specifically designs complete solutions which help to : 

  • Automate customer transactions
  • Facilitate access to information
  • Improve customer service and satisfaction
  • Optimize processes
  • Guarantee traceability

Drawing on more than 40 years of experience in specific developments, IER designs printers and printing modules, information, document dispensing and personal data update terminals and transaction terminals which issue postage stamps, transport tickets, show and museum tickets, etc. in return for payment

Leading the way in the most recent technologies, IER also offers systems including access control, RFID or software ensuring complete traceability of a process.

Postal operators

IER assists postal operators with solutions which improve customer service, such as self-service franking terminals or solutions to optimize logistic mail and parcel sorting operations with specific label printers and automatic self-service machines for tracing parcels.

Administrations

To enable administrations to improve their services, IER designs and implements solutions contributing to the process of modernization of the State.

Leisure and Culture

In the leisure and culture field, IER offers counter ticket sale solutions and innovative self-service or mobile phone solutions which improve visitor reception.

Tourism and Travel

In the tourism and travel sector, self-service terminals meet a growing need to offer more services to demanding customers.

Other markets

IER has this unique capacity to design customized hardware and software solutions: printing, self-service, traceability or access control solutions.

EXPERTISE

40 years of industrial experience
at customers' service.

A complete offer:
hardware, software, maintenance, remote monitoring and consumables.

Integrating cutting edge technologies:
2D barcode, RFID, biometrics, mobile phone ...

REFERENCES

More than 8,000
kiosks operational in the world.

Solutions deployed in 3,000 post offices, 1,100 health service agencies, 8,000 railway stations ...

More than 1,000
sport and leisure sites equipped.