IER’s voice order preparation application relies on a very powerful voice recognition engine that optimizes the assistance provided to operators.

This solution, developed and managed in partnership with Top System, is the only solution in the market that does not require prior recording of words. It offers voice recognition in real time, thanks to a very powerful voice recognition engine, and thus provides time savings in staff training.
Voice solutions optimize users’ work and provide productivity gains up to 30%.
The voice solution that IER offers is comprehensive and includes both the voice recognition solution, voice terminals, headsets, and also project management, logistics preparation and after-sale service.


“No-learning” voice recognition
The voice engine understands more than 90% of speakers, with no prior learning.

Sound filtering in noisy environments
“Anti-noise” audio filters provide effective voice recognition in varied and often noisy environments.

Natural or synthesized voice
The engine makes it possible to send voice orders to the operator using a natural voice or a synthesized voice, at the user’s choice. The natural voice has the advantage of being clear, easy to understand, and it humanizes the dialog.

Choice of input mode: voice, barcodes or manual
The operator can work according to the logistics experts’ specific issues: in voice mode alone, but also by laser and keyboard entry.
Also, as a special feature, he/she can choose to view information on his/her terminal’s screen.

Repetition rate lower than 3%
Thanks to the natural voice and the power of the recognition engine, the rate at which instructions need to be repeated is lower than 3%, as operators easily understand the assignment orders without having to have them repeated.

Advantages
. 99% of speakers are recognized without voice learning being required
. Productivity gains of more than 20%
. The operator learns to operate the solution quickly
. Choice of input mode: voice alone or with terminal
. Productivity gains of more than 20%
. Increased ease of use of the solution for the operator: eyes-free and hands-free
. Return of investment within 9 and 12 months, on average