Partners

IER Partner Program:

The IER Partner Program applies to Air & Ground transportation as well as Postal & Institutional markets.

Over the last 25 years IER has become a world leader in providing Ticketing, Check-in and Boarding solutions for the Airline & Airport community, as well as specific ticketing or document issuance solutions to Railway Companies or Postal Organizations. Recently, IER successfully entered the self-service market with kiosks and a range of self check-in software. Simultaneously IER built a network of IER Service Centers and developed a Monitoring service from our Paris-based Support and Monitoring Center (SMC)

In order to further expand our market coverage and to tailor solutions to our customer’s specific needs, while assuring the highest quality of service according to our Manufacturer’s standard, IER is now unveiling the Local Partner Program (LPP). We are looking to certify either Local Business & Service Partners (LPs) which will resell and service IER equipment or Local Service Partners (LSPs) strictly focusing on servicing IER equipment.

By selecting the most skilled and customer-oriented specialists in countries where IER is not directly present, we will deliver our customers the level of expertise and the innovations that have established our reputation and helped our customers optimize their operations.

The IER LPP gives partners the power to offer more value to customers. A framework for business growth, the LPP is a series of programs tailored to help our partners enhance the end-value of IER products and increase customer satisfaction. Partners can count on IER for the right products, the right support and the right business-building partner program benefits.

Benefits of becoming an IER Certified Local Partner (LP)

• Access to a broad portfolio of products and solutions fully adapted to Airports and Airlines’ needs.
• Establish yourself as a solutions and maintenance service provider to the air/rail transportation industry as well as to Government bodies & Administrations.
• Gain high visibility on the market and use your IER Certification to showcase your knowledge and expertise in IER solutions.
• Access to world-class technical support for both pre- and post-sale.

Benefits of becoming an IER Certified Local Service Partner (LSP)

• Access to a broad portfolio of maintenance and support solutions fully adapted to IER equipment users’ needs.
• Establish yourself as a service provider to the air/rail transportation industry
  as well as to Government bodies & Administrations.
• Gain high visibility on the market and use your IER Certification status
  to showcase your knowledge and expertise in IER solutions.

Partner with IER and start growing your business today!

> Download the complete IER’s Local Partner Select Program

Become an IER Partner

Become a valuable IER partner while developing new business opportunities by joining the IER Partner network.

The IER partner program is designed to further this goal and help partners continue to develop the in-depth technical expertise, market knowledge and highly-specialized skill sets needed to implement, deploy and support cutting-edge solutions.

Find below the application process to become an IER Certified Partner/Certified Service Partner.

IER selects new partners through a 2-step process:

- An initial pre-selection phase
The initial pre-selection phase will consist in focusing on the new potential partner’s market position and on its financial stability.

- Technical and sales expectations
The second step will give IER a chance to check the partner’s ability to meet IER’s technical and sales expectations.

Once a potential partner has successfully passed these two steps, the partnership will be formalized by a contract.

Newly selected Partners will benefit from the IER Partner Program Kick-Off Package including pre- and post-sales training, demo equipment and marketing material.

Partners will also have access to the IER partner-dedicated extranet, featuring regularly updated marketing and technical information, as well as to the IER Support Center.

If you are interested in becoming an IER Partner, please click here to complete the form. We will contact you within five business days in order to evaluate your business profile and provide you with any further details you may need.

Find an IER Certified Local Partner and Certified Local Service Partner

By selecting the most skilled and customer-oriented specialists, in countries where IER is not directly present, IER will deliver customers the level of expertise and the innovations that have built the company's reputation and helped its customers optimize their operations.

> Download the full list of our local Partners ans local Service Partners

Feel free to contact them directly or contact IER at wier-contact@ier.fr

Contact the IER Partner Program Team

Thank you for your interest in the IER Local Partner Program.
Should you need more information about the partnership’s requirements or wish to join the program, please contact:

Jean-Luc Rauline
Sales Vice President , Europe & Africa
Tél. : + 33 1 41 38 64 24
Fax : + 33 1 41 38 62 75
E-mail: partners@ier.fr

IER
3, rue Salomon de Rothschild
BP320
92156 Suresnes
France